Samsung Charging Problems: Troubleshoot Guide

Experiencing charging issues with your Samsung device can be quite frustrating, particularly if your device is vital for your daily activities. Whether your Samsung phone is not charging at all or is charging slowly, it’s crucial to address these issues promptly to keep your device operational. In this guide, we’ll present a comprehensive troubleshooting guide to assist you in identifying and resolving common charging problems encountered with Samsung devices.

1. Check Charging Cable and Adapter:

Examine the charging cable for any indications of damage, such as fraying or exposed wires. Confirm that the charging cable is securely connected to both the adapter and your Samsung device. To eliminate potential issues with the charging accessories, try using a seperate USB cable and adapter.

2. Clean Charging Port:

Over time, dust, lint, and debris may accumulate in the charging port, obstructing the connection.

Use a soft brush or compressed air to gently clean the charging port, ensuring there is no obstruction.

3. Restart Your Samsung Device:

A simple restart can sometimes resolve software glitches affecting charging.

Power off your Samsung device, wait for a few seconds, and then power it back on to see if the charging issue persists.

4. Enable Airplane Mode:

Activating Airplane Mode disables wireless connections, reducing battery consumption during charging.

Swipe down from the top of the screen to access Quick Settings and toggle Airplane Mode on while charging.

5. Check for Software Updates:

Make sure your Samsung device’s software is up to date, as software updates frequently include bug fixes and optimizations related to charging.

Navigate to Settings > Software Update > Download and install to check for any available updates.

6. Test with Different Power Source:

Try plugging your Samsung device into a different power source, such as an alternate wall outlet or USB port on your computer. Occasionally, the issue may be with the power source rather than the device itself.

7. Remove Phone Case:

Thick or bulky phone cases may interfere with the charging process, preventing proper connection.

Remove the phone case and attempt to charge your Samsung device to see if it improves charging efficiency.

8. Boot into Safe Mode:

To determine that if a third-party app is causing charging problems, boot your Samsung device into Safe Mode. Press and hold the Power button, then tap and hold Power off until Safe Mode appears. Test the charging functionality while in Safe Mode to troubleshoot the issue.

9. Factory Reset:

If all other troubleshooting methods fail, you may want to consider factory resetting your Samsung device. Before proceeding, ensure to back up your data. Then, navigate to Settings > General Management > Reset > Factory data reset.

10. Contact Samsung Support:

If you’ve exhausted all troubleshooting steps and your Samsung device still won’t charge properly, contact Samsung customer support or visit a certified repair center for further assistance.

They can diagnose any hardware-related issues and provide appropriate solutions.


Following these troubleshooting steps enables effective diagnosis and resolution of common charging issues with your Samsung device. Remember to begin with simple solutions like checking the charging cable and cleaning the charging port before moving on to more advanced troubleshooting measures. If the issue persists, seek assistance from Samsung support or a professional repair center to ensure your device remains in optimal working condition.